If desired, tap Back up my data to move the slider to ON or OFF.From any Home screen, tap the Apps icon.If you have signed into a Google account on the device, you have activated Anti-theft and will need your Google credentials to finish the Master reset. If wiping the cache partition does not work, you may need to perform a master reset.Press the Power key to restart the device.When the wipe cache partition is complete, "Reboot system now" is highlighted.Press the Volume down key several times key to highlight "yes.".Press the Volume down key several times key to highlight "wipe cache partition.".
When the Android logo displays, release the Volume Up and the Home key ("Installing system update'" shows for about 30 - 60 seconds before showing the Android system recovery menu options).When the Samsung Galaxy S6 edge+ logo screen displays, release only the Power key.Press and hold the Volume Up key and the Home key, then press and hold the Power key.Wipe your cache partition to make sure that all system files on your device are put back in order.If you experience issues after updating to the latest software version, follow these steps: Once complete the device will return to the Home screen.
Your device may turn off and on a few times during the update process. Click Update to begin downloading the necessary files.If a software update is available for your device, Smart Switch will automatically prompt you to update.Open Smart Switch on your computer, and allow it to make the connection.
Your device has non-T-Mobile software, and it is unsupported. When a software update becomes available, this information will be updated. This is the launch software version of the device. Google Security fix, June and July security maintenance release, Various system improvements Intermittent call failure fix, Android 7.0 Nougat for users still on DQC2 If your device meets the update requirements, this update will be available to you to download. If that limit is reached, check back again the next day or after July 1, when the daily limit is lifted. To prevent network congestion, updates are briefly set on a scheduled daily limit. Review the information in the Review software version details section below.From the Home screen, tap the Apps icon.Identify the device's current software versionĪndroid 7.0/ Baseband version G928TUVS6ERH1 Identify the device's current software version.